Get Back to Work With 5 Star Restoration Services
Large loss restoration is an important part of recovering from disasters and other unexpected events. At the core of any large loss restoration effort are essential services like water extraction, debris removal, mold remediation and prevention, restoration and remodeling. Whether you have experienced a fire, storm damage, or some other type of disaster, having a reliable team to help with your large loss restoration needs can make all the difference in getting your business or commercial property back to normal as quickly as possible.
We are available 24 hours a day 7 days a week!
45 Minute Emergency Response
Free Estimates
Approved By Most Major Insurance Companies
What makes 5 Star Restoration right for your large loss restoration project?
Experience
We have over 30 years of combined experience providing quality restoration services for fire, water, wind, and mold damage. We maintain the Institute of Inspection Cleaning and Restoration Certification and are trained on the lastest restoration methods and technology.
Customer Service
Our team is customer focused from quote to project completion. We make it our priority to help you feel comfortable and informed.
Great Reviews
We are grateful to be able to provide exceptional service to our clients. Not only are we ranked at an “A” rating by the Better Business Bureau, but also have maintained excellent customer reviews.
Quick
No one wants to be displaced or endure a restoration project in their home or office. When disaster strikes, we work to expedite your project to cause the least strain on your living or working environment.
Thorough
The last thing you need is an incomplete project. Our certified, licensed, and insured team work with the latest technology and restoration practices to get the job done right the first time.
Guarantee
We are so careful to complete a project meticulously that we offer a guarantee to make it right for you if ever a project-related concern comes up in the near future.
TESTIMONIALS
Dont’ Take Our Word For It
They quickly had a team of experienced professionals at our house. Cleanup was fast and our insurance company complimented how easy they were to work with.
We have used them multiple times from emergency water issues to new basement flooring. They are friendly and respectful and kind. I will use them again and again.
I chose 5-Star to take on my flood mitigation and restoration work. The work has been nothing but stellar in terms of quality and service. I highly recommend!
We offer comprehensive large loss restoration services and ready to assist. We have technicians ready to be dispatched and can be at your home or business within 45 minutes.
Clean Up
There are three main steps to the cleanup process, water extraction, debris removal, and mold remediation and prevention. With a large loss water restoration project, we are concerned with saving the structure and often have to prioritize to prevent as much damage as possible.
With our experts on the job, you can get help right away and minimize damage to the safety and security of your property in Lake County, Illinois.
Water Extraction
Most of the calls we receive for water restoration are emergencies. That's why we offer a 45-minute response time — guaranteed. When you have standing water, time is of the essence. It is crucial to have our professionals remove it immediately. Otherwise, you face a significant risk of structural damage. Additionally, mold and mildew spread quickly in a moist environment. So, call us as soon as you discover the issue.
The advantages of calling 5 Star Restoration Specialists include:
- 24/7 Emergency Service
- 45-Minute Emergency Response
- You Never Pay for an Estimate
- Approved By Many Insurance Companies
Debris Removal
Following a burst pipe, flood or dangerous storm, you may have water in business or commercial property. After we remove the water, the next step is removing debris that can cause injuries or promote the spread of mold and mildew.
As part of the restoration process, we dry out any salvageable materials and dispose of other wet items. During a large loss restoration, we will work with equipment specialists to preserve as much data as possible. However, we may need to dispose of softer materials like drywall, fabric, and paper to preserve structure integrity.
Mold Remediation and Prevention
The sooner you call for help for large loss restoration, the easier it is to stop the spread of mold and prevent new colonies from forming. Once mold takes over your commercial building, it makes the process of mold remediation more extensive. However, our specialists understand what's on the line and fight to protect and defend your property and the items in it. That’s why we have developed a 6-step mold remediation process that helps successfully remediate water damage and prevent mold from spreading.
Here's an overview of our remediation process:
- Identify all moisture sources that provide a thriving habitat for mold.
- Seal off the contaminated areas of the building to contain mold spores.
- Suppress dust, which can contain microscopic spores that can travel throughout the property.
- Use HEPA air scrubbers and dehumidifiers to dry out all construction materials as quickly as possible.
- Clean salvageable materials with safe, industrial strength sanitizers.
- Restore the damaged area once we check that the mold is gone for good.
We also offer services such as carpet cleaning for smaller restoration projects or unflooded, damp areas.
Restoration and Construction
Once we have cleaned up and tested the contaminated areas, we begin the process of commercial restoration. Our large loss restoration team works closely with property owners and managers to determine the areas you would like us to focus on. For example, we often have to remove drywall panels in order to access mold or remediate water damage.
You may need to replace the drywall and rebuild areas with more extensive structural damage. This process may include replacing other construction materials, such as wood or metal removed during the cleanup.
Additionally, large loss remediators deal with both structural and aesthetic concerns. Ideally, when you move back into the space, it will look as good as new..
Planning
During the planning phase, we will assess the damage and determine whether there are any remaining areas of standing water. We will start with areas in need of immediate attention due to material damage or exposure to the elements. Then, our team can explain the methods of clean-up that we offer and assess the risk of additional mold growth. We will prioritize the areas you identify and provide a detailed estimate.
Large loss restoration often involves extensive construction after all contaminated materials have been removed. 5 Star Restoration Specialists have handled large loss projects for over 10 years and we believe our system leads to the best results possible for property owners in Illinois.
Project Management
It's important to choose restoration specialists that provide complete support through every step of the project. During the construction phase, we start with a complete assessment of the property. It's crucial to ensure that all areas are dry and free of mold. Then, we work to assess the damage and prioritize the restoration phase to make your building safe and inviting once more.
Licensed Contractors
There are several advantages to working with licensed contractors. Unlicensed contractors may not have liability or workers' compensation insurance. That means that if someone working on your property sustains an injury, you could potentially face a liability risk. So, choose a licensed contractor and ask to see a copy of their active insurance policy.
Insurance
You also need a large loss restoration company that knows how to deal with your insurance company. At 5 Star Restoration Specialists, we don't mind dealing with your insurance carrier. In fact, we offer coverage analysis, proper documentation, and a direct payment process to put your provider at ease. In a difficult time, most customers find this service saves unnecessary stress and delays.
Coverage Analysis
Our experienced team of commercial restoration specialists can provide a free coverage analysis of your policy. This will help you prioritize your restoration efforts.
Proper Documentation
Most insurance companies have specific forms to fill out in order to obtain reimbursement for water restoration costs. Our team will facilitate this process by providing all the necessary estimates, invoices, and other documentation needed to back up your claim. If you need assistance speaking with your insurance adjuster, we are glad to schedule a call to ensure your claim goes as smoothly as possible.
Direct Payment Process
We can also work with your property insurance company when it comes to paying for the damages. 5 Star Restoration Specialists have worked with many large and small insurance companies on behalf of our clients. As part of this service, we can provide a full assessment of the damage, gather information about the cause of the water damage, and provide other information needed by your agent to complete the claim.
We can also bill the work through your insurance company so that you don't have to pay large sums of money out of pocket.
Get Emergency Large Loss Help from Our Team
You can rely on 5 Star Restoration Specialists to come through when it comes to large loss water damage. By providing immediate water extraction, concentrating on mold and safety for falling, removing debris, and ensuring structural integrity, we worked methodically but quickly to secure and restore your commercial space or multi-family building.
Immediate Water Extraction
It's important to remove the water from your commercial property to preserve possessions and safeguard the health of building occupants. In fact, your insurance company may deny your claim if you don't respond with the appropriate urgency.
Mold and Safety for Falling
Put safety first if you happen to visit the property. Remember that floors will be slippery and pose a fall hazard. Additionally, if mold has already started to form, it's important to wear the proper personal protective gear to prevent health problems associated with inhaling mold spores.
Safety is our top priority when the assessment or remediation teams enter the site.
Debris Removal and Structural Instability
It's important to remove debris as quickly as possible. However, we don't advise that property owners do this on their own. Flooding can damage the walls and foundations by applying hydrostatic pressure. So, the structure might not be safe without additional structural support. You can rely on our specialist to take the appropriate steps to secure the property, including removing debris and shoring up any areas that seem unsafe.
Experience Matters in Large Loss Restoration
Do you need help with large loss restoration due to water damage? 5 Star Restoration Specialists serves all of Lake County, Illinois, and the surrounding area. Contact us today to handle large loss restoration emergencies the right way!