Restoring Your Property After Water Damage
Water damage restoration in Lake County, IL, and the surrounding counties is available from our team at 5 Star Restoration Specialists. With 10 years of experience, we understand how to properly clean up after water damage occurs – we aim to protect your home and ensure it is safe and comfortable again for you in no time.
We are available 24 hours a day 7 days a week!
45 Minute Emergency Response
Free Estimates
Approved By Most Major Insurance Companies
What makes choosing 5 Star Restoration for Water Damage Restoration the right choice?
Experience
We have over 30 years of combined experience providing quality restoration services for fire, water, wind, and mold damage. We maintain the Institute of Inspection Cleaning and Restoration Certification and are trained on the lastest restoration methods and technology.
Customer Service
Our team is customer focused from quote to project completion. We make it our priority to help you feel comfortable and informed.
Great Reviews
We are grateful to be able to provide exceptional service to our clients. Not only are we ranked at an “A” rating by the Better Business Bureau, but also have maintained excellent customer reviews.
Quick
No one wants to be displaced or endure a restoration project in their home or office. When disaster strikes, we work to expedite your project to cause the least strain on your living or working environment.
Thorough
The last thing you need is an incomplete project. Our certified, licensed, and insured team work with the latest technology and restoration practices to get the job done right the first time.
Guarantee
We are so careful to complete a project meticulously that we offer a guarantee to make it right for you if ever a project-related concern comes up in the near future.
I can't say enough about Five Star Restoration Specialists. After I experienced a devastating fire in my condo, their team arrived within an hour of my call. They were highly recommended by friends and colleague for their rapid response, performance, and professionalism. The post-construction cleaning definitely passed the white glove test. I highly recommend this company for those needing any type of restoration and cleaning. FIVE STARS for Five Star Restoration Specialists.
They are professional, prompt, and responsive! They gave a detailed and honest appraisal of the work needed and is began quickly. I have come to hold this company in high regard because of the their responsiveness when I need them most. I have been equally impressed with the quality of their work and professionalism.
Great service and best response time. We need more companies that provide a great service at a decent price. You guys are awesome, keep up the good work!
We got hit with an intense windstorm which caused heavy tree limbs to fall and damage my roof. 5 Star provided excellent emergency response and excellent workmanship. My roof was back to normal quickly and all it took was a phone call.
We restore homes and businesses suffering from water damage! We can remove water or anything damaged by water. We also treat mold and offer comprehensive water damage restoration services.
For emergency situations, we have technicians ready to be dispatched and can be at your home or business within 45 minutes to start the water extraction.
Our Water Damage Restoration Services Also Include:
Why Water Damage Is So Devastating
In many homes and businesses, water becomes the enemy fast. Water damage occurs for many reasons – burst pipes, storms, wind damage, and flooding. No matter what causes it, once water enters into your building, it is essential to remove it fully from the property. This is a comprehensive process and must be done with careful attention to details.
That’s because water damage creates a high potential for bacteria and mold to spread throughout the home. Imagine a small patch of mold that’s growing under your sink. When water damage occurs, that little amount of mold that’s easy to clean up suddenly becomes a big risk. The water allows it to grow rapidly and within a matter of hours, mold spores are entering into the air. Your home’s heating and cooling system pulls up those spores and moves them through the vents into various areas of the home. Suddenly, you have mold growing in other areas.
Because we do not want this to happen, we take every step possible to ensure we remove all of the risks of water damage and mold from your home quickly. Our comprehensive water damage restoration process addresses any present damage, removal of the water and moisture, and cleanup of the surfaces.
When to Call Us for Water Damage Restoration
We encourage you to call 5 Star Restoration Specialists as soon as you find any water damage in your home. Look for signs of it such as water rings on drywall or buckling of your floorboards. We also encourage you to call our team if you have had water enter into your home. This is common in situations such as the following:
- A fire occurs, and water was used to put out the fire; this causes moisture buildup in the entire area as well as any floors under it.
- A storm event happens and water floods into your home, often creating a dangerous situation of rising water within a matter of minutes.
- Wind damage occurs creating holes in your roof, siding, or foundation that allow water to enter into the home.
- You have frozen pipes that burst; creating cascading water into your home;
- Your water heater burst causing water damage to the area.
These are just a few examples. Our team works closely with you to remove all of these risks from your property. No matter why you have water damage, we are here to help you clean it up. Our water damage restoration services can tackle any type of damage present.
What Is the Water Damage Restoration Process?
At 5 Star Restoration Specialists, comprehensive water damage restoration focuses on several key steps. Each one of them is designed to help you based on your unique needs. We always provide the services you want and need us to – and we never encourage you to purchase services you do not need. Here’s a look at what happens when you call our team for water damage help.
Emergency Response
If you have water flowing into your home, call 5 Star Restoration Specialists immediately. We may be able to offer some assistance in getting the water turned off to your home or stopping the water from rising. If not, we recommend that you leave the home and wait for our team to arrive. You can also call the local authorities if you are in serious conditions.
Upon arrival, our technicians go to work for you immediately. This includes determining the source of the water. We work to then stop the flow of water into your home. We cannot clean up the water until we can stop the damage from occurring.
We offer a 45-minute emergency response guarantee. When you call us, we aim to be there as quickly as possible to help you stop the flow of water and to keep your home safe. Take advantage of our guarantee – we’re happy to help you!
Complete Assessment
Once we arrive and can stop the water, we can then assess the situation. It is always important for our team to understand what your goals are. In most situations, we can handle the entire water damage restoration project. But, we also do what you need us to do. The key here is to understand the extensiveness of the damage and the steps it will take to clean up and restore your home to a safe condition again. We aim to always provide comprehensive support here.
We look at a variety of things including –
- Whether there is standing water
- Whether there is extensive material damaged
- The amount of area exposed
- The methods of cleanup we offer
- And the risk of mold growth
Our team will then go to work for you. We tackle your home’s water damage restoration with careful precision to ensure the very best outcome happens.
Removing the Water
Standing water is particularly dangerous. It allows for mold to grow rapidly and allows bacteria to spread throughout your home. For this reason, we work hard to ensure we can properly remove all of the water present. If there is standing water, we will use high powered vacuums to remove it. This suctioning process allows for the fastest way to get rid of water that is in your home. And, time matters. Within a matter of hours, mold can begin to grow and spread when water is present.
Removing standing water is one step, but we still have to dry out the space. For this reason, we use a combination of things such as fans and dehumidifiers to pull out the moisture in the space.
Removing Damaged Material
In even a mild flood, you may have some level of damage present. Again, we need to dry out your home. To do this, we need to remove all damaged material from the space. Many times, our clients worry about how much or what they will lose in this process. When it comes to damage restoration, we never want to get rid of items that can be properly cleaned and secured for you.
Most often, porous items, such as carpeting, furniture that’s saturated, drywall, and other surfaces must be removed from the space. We will handle hauling this out from your home and then disposing of the material.
Items that can be cleaned – such as wood items or other nonporous items, are removed from the space if possible. This allows us to properly cleanse them and still encourages the area to dry. For example, some items may be moved to a garage to allow them to dry out.
Cleaning the Surfaces
Once the area begins to dry out, we need to tackle the cleaning up process. Just drying out the space is not enough. We also need to ensure that all surfaces are properly cleaned to remove the risk of bacteria or mold growth. We work very hard to ensure surfaces are properly cleansed because of the risks of mold buildup. We use a variety of cleaning techniques and methods to remove all of this risk. We use antimicrobial treatments to prevent bacteria growth. And, our team works to clean the air, too, to ensure that there is no odor present.
The extensiveness of this process depends specifically on the amount of water damage present. In some situations, we can minimize risks by keeping the heating and cooling system off to prevent the movement of mold spores throughout the home.
Restoration Work
After all of the cleaning up, our team then is able to address the restoration work that needs to be done. For water damage restoration in Waukegan, IL, our team works closely with you to determine what you need and want us to handle. For example, it is common for us to need to replace drywall panels or portions of them after water damage occurs. We may also have to rebuild areas of your home that have extensive damage. We can help with structural concerns as well as aesthetics here.
We Work Closely with Your Insurance Company
In some situations, water damage restoration is covered under your home insurance policy. This is possible in situations in which the damage was caused by a storm, fire, or other nonpreventable incidents. Our team can work directly with your insurance company throughout the process including filing the claim for you.
Put Your Trust in 5 Star Restoration Specialists
5 Star Restoration Specialists has over 10 years of experience providing water damage restoration. Our team is trusted to provide exceptional service. We know how big of a concern this is for you. We work hard to help you protect your home from any type of risks. We encourage you to call us and take advantage of our 45-minute emergency response time. We are here to help you.