Why Does Sewer Backup Happen?

As noted, sewer backups are not uncommon. However, when they happen, they do require cleanup and a full understanding of what happened to cause it to occur in the first place. By understanding the cause, we can work to prevent this type of event from happening again. In every situation, our goal is to work with you to ensure the home is protected.

Some common reasons sewer backups happen include:

• Tree roots growing into the lines can create instant problems for property owners. This includes breakage of the lines, allowing roots to work as a net catching material as it flows through. Over time, this buildup leads to limited flow of material and backing up into the home.
• Clogs can occur for various reasons. Any time material flows through the sewer lines, it must be small enough to pass through it safely. When this does not happen, it backups.
• Over time, the inner edges of the pipes and drain lines become thickened. When this happens, it can create a narrowing of the pipes. And, as a result, material cannot flow through it as easily. As a result, the sewers will backup.

Our team works on cleaning up after such an event happens. However, we can help you to determine the underlying cause of the damage and, in some cases, offer help in the repairs. Sometimes, the best way to prevent such instances is to have your home’s sewer lines cleaned out and jetted every year or every other year. This allows for anything blocking them to be pushed out of the way. Any investment in this type of service can be a very good one for your home in the long term. Preventing sewer backup in basement areas is essential to keeping your home safe.

How 5 Star Restoration Specialists Handles Backups

When a sewer backup happens, our team goes to work immediately to solve the problem. The key here to remember is that you should not try to handle this type of cleanup on your own – it is nearly impossible for property owners to manage cleanup successfully without expert tools and chemicals to do so. Nevertheless, our company works hard to ensure you get the best service possible.

Stopping the Problem

The first step we take is to understand the cause of the backup in the first place. In order to handle any type of restoration and cleanup, we have to stop the flow of sewage into your home or business. This may be as easy as working with a plumbing team to clean out lines. It could require some type of repair to lines. Our goal is to determine where the problem is so we can stop it from occurring.

The longer there is a concern with moisture and sewage in any area of the home, the more common there will be mold, bacteria, viruses, and other toxins in the property. We want to facilitate the easiest way to stop this from continuing.

Draining Water and Material

After the flow into the home is stopped, our next step is to then address the underlying damage. This means extracting all water from the area. In some cases, the water naturally drains out of the home. But, your home is not made to encourage draining of water within it. For this reason, we often have to use water extraction tools such as suction systems. We want to remove as much of the moisture possible to eliminate the growth and spread of mold and bacteria.

Removing the Damaged Materials

The hard work in sewer backup restoration, is the removal of damaged material. In many situations, we simply must remove and dispose of any type of porous material that has been damaged by water or sewage. Because these items cannot be properly cleaned and sanitized, it becomes essential to destroy them. Our team will remove all items like this from your property. This includes the removal of actual sewage, water-saturated items, and other damaged items from moisture. We never want to remove items that we can clean for you – but our goal is always to protect you through this process.

After removing items that are damaged from the property, we can then reassess the condition to determine what type of restoration work is necessary. We encourage you to allow our team to work closely with you to prevent any type of contamination to the rest of your home. For example, running the heating and cooling system can spread mold spores and bacteria from the basement throughout the rest of the property.

Cleaning Up and Restoration

When a sewer backup in a basement or other areas happens, there tends to be much more than just belongings lost. We may have to remove items such as carpeting, flooring, drywall, and other furnishings. In the restoration process, we work to replace what we have taken out.

Before this happens, we will properly cleanse the property for you. This includes handling all types of debris and sewage cleanup. We sanitize the area and use professional grade tools and cleaning chemicals to do this. In taking those steps we can work to prevent any type of illness or mold growth in the area.

From here, our team works closely with you to handle the rebuilding of your home. This may include replacing damaged drywall and flooring. Every property’s needs are a bit different, but the goal is the same – we want to make your home safe again for you and for your loved ones.

Mold Remediation Needs

Sewer backup can lead to mold risks. While our methods work to clean up areas well, there can be the chance for mold to grow again. More so, many property owners experience mold growth prior to this type of sewage backup. Or, it can happen months later. In all cases, if you have mold growth, it is essential to work through the mold remediation process. Because the risks are higher due to the sewage backup, we often recommend having a thorough inspection in the weeks and months after any type of significant backup.

Keep in mind that you cannot clean up mold safely and thoroughly on your own in most cases. It is best to hire our team at 5 Star Restoration Specialists to help you restore your home to the best condition possible.

Understanding Your Risks After a Sewer Backup

When a sewer backup in Lake County, Illinois occurs, your family is at risk. It is our job at 5 Star Restoration Specialists to help you make your home safe again. There are several steps we take to make sure of this. We recommend that you do the following when you have any type of sewage backup in your home.

#1: Leave the property. It is never wise to try to walk through standing water. And, you also want to be sure the electricity and gas are off. This can help to make your property a bit safer. However, your primary goal should be to get people out of the home.

#2: If water is rising or you are facing a life-threatening situation, always call 911. The authorities can help you to get immediate help.

#3: Call 5 Star Restoration Specialists. Our team works with you to help you immediately. We have a 45-minute emergency response time guarantee – we will be there to stop the backup from happening and to begin to make your home safe again.

Do not put your loved ones at risk. Let 5 Star Restoration Specialists and our experienced technicians go to work for you instead.

Call Your Insurer

We encourage you to also call your insurance company. Many times, insurance companies provide coverage for sewer backups if they occur through no fault of your home. As long as you have taken the time to maintain your sewer lines, your losses may be covered under your policy. We work with your insurer to ensure the work is done thoroughly and properly, minimizing any risk to your home and your family.

Why Trust 5 Star Restoration Specialists?

When you have sewer backup in a basement or sewage backup in your home, let 5 Star Restoration Specialists be there for you. With over 10 years of experience, our licensed and insured company is always just a phone call away from being there to help you.

Take advantage of our 45-minute emergency response time goal – call us now at 5 Star Restoration Specialists for sewer backup help.

What to Do When Sewage Backups Occur

If you have a scenario in a residential or commercial situation where there is sewage backing up into your home, your immediate first step should be to leave the home and call help. Our team at 5 Star Restoration Specialists can be there quickly to begin to help you. Our first step is always to assess the situation to determine what the underlying cause is. In some cases, we can stop this for you. In others, we can help you obtain the necessary resources.

Getting the Cleanup Underway

Once you obtain the necessary help to stop the occurrence, our team begins with the restoration work. This starts with removing as much of the debris as possible. In some cases, it includes water extraction. We work quickly to remove as much of the sewage from your space as possible. This can help limit the amount of damage you experience.

Cleaning up is more extensive than just removing the water, though. It will also be necessary to remove all damaged material. This includes drywall, carpeting or other flooring, furniture, and anything else that comes into contact with this material. Our job is to clean way and sanitize anything we can and remove the rest from the home.

Mold Remediation Is Necessary

When a broken pipe like this occurs, you may think cleaning up is enough. However, the amount of bacteria and debris present can make cleanup more difficult than you can expect. Our team at 5 Star Restoration Specialists will work with you to determine if there is a need to handle mold risk. In many cases, there is. We work to prevent this from occurring.

If you already have mold present, our team will safely remove it from your home. This ensures your loved ones or your customers (in a commercial situation) are not exposed to this dangerous material.

We’ll Work with Your Insurance Company Throughout the Process

5 Star Restoration Specialists is happy to work closely with your home insurance provider to handle the cleanup effort. Basement sewage backup can be covered under many insurance policies, depending on the underlying cause of the problem. It is always necessary to properly meet the insurer’s goals and to keep costs as close to their goals as possible.

Put your trust in our over 10 years of experience. We provide basement sewage backup clean up and restoration services throughout Lake County. Our team is licensed and insured for your protection. Expect a caring, dedicated company that understands what you are up against and is willing to work with you to fix the underlying cause. Our team understands what your risks are and can help you overcome them.

Ask us about our 45-minute emergency response time guarantee. Let us be there to help you today.